(Frontiers in Psychology) People commit fraud because they are unhappy about being rejected, a new study … has found.
Many of us might not professional criminals, however when an insurance company rejects our claims, we are more likely to inflate the claims.
Insurance companies take note: we are more likely to submit false insurance claims if our original submissions are rejected. Regardless of whether that rejection is fair or unfair, or if there is a financial reward at stake, being rejected makes us feel unhappy and we react by behaving dishonestly.
In this study, which used a mock insurance claim scenario, people whose claims were initially rejected were quick to fudge their stories to get their claims settled.[Click the title, above, to post a comment.]