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Emergency Financial Aid from Call Centers Effectively Prevents Homelessness

(University of Notre Dame) Homelessness in the United States is a persistent and complex problem. Each year more than 2.3 million people experience homelessness, 7.4 million people live "doubled up" with friends or family for economic reasons, and many more are on the brink of homelessness. In addition to the negative mental, developmental and health problems that arise among homeless adults and children, the issue costs a community more than $5,000 for each person who enters a shelter…
[Researchers led a study of the Homelessness Prevention Call Center (HPCC) in Chicago. Run by Catholic Charities Chicago, HPCC is one of the largest in the nation, taking on average 70,000 calls per year. Sullivan and Evans' group found that these hotlines have a considerable effect on people facing homelessness, and that emergency financial assistance successfully prevents homelessness -- if funding is available.
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